Profile summary:

I am an experienced ERP & IT Manager with over 6 years of hands-on experience in ERP systems and IT support, currently leading operations at JSP Projects Private Limited. I manage a team of 100+ employees, overseeing both ERP and IT functions to ensure smooth business operations. I have strong expertise in Nway ERP and IT Infrastructure Management, including system setup, configuration support, and user training. I assist users in understanding ERP processes, resolving issues, and ensuring seamless daily operations. In addition to ERP responsibilities, I manage IT infrastructure such as hardware, software, and network services to ensure efficient and uninterrupted operations. I enjoy training staff, providing technical support, and helping teams solve problems in a simple an approachable manner. I am committed to hard work, honesty, and leveraging technology to improve processes, enhance efficiency, and achieve organizational goals..